Privacy policy

Last updated: January 2022

The trust of our customers is important to us, which is why horizons boutique takes the subject of data protection seriously and pays special attention to appropriate security.

We comply with the legal provisions of the Federal Data Protection Act (LPD), the Ordinance on the Federal Data Protection Act (OLPD) and other applicable data protection provisions of Swiss law or European, in particular the General Data Protection Regulation (GDPR).

The purpose of the following explanations is to bring to your attention what data we collect and process about you in the course of using our website.

The company that collects personal data and implements data processing is:

horizons boutique sarl, a limited liability company, registered in the Commercial Register under number CHE-466.720.989, and whose head office is located at Rohrhagstrasse 2, 4104 Oberwil BL, Switzerland.

Personal information

We collect the personal data that you make available to us through our website. The personal data processed by us are visible in the “My account” area of the website www.horizonsboutique.ch.

Information collected automatically

When browsing our site, we automatically and anonymously collect the history of the pages visited as well as information concerning interactions on a page. We also identify the language of your browser to direct you to the corresponding version of our multilingual site. We use this information for statistical purposes to improve the user experience on our site.

Comments

When you leave a comment on our website, the data entered in the comment form, as well as your IP address and the user agent of your browser are collected to help us detect unwanted comments.

An anonymized string created from your e-mail address (also known as a hash) can be sent to the Gravatar service to check if you are using it. The confidentiality clauses of the Gravatar service are available here: https://automattic.com/privacy/. After validation of your comment, your profile photo will be publicly visible next to your comment.

Navigation

For uniform presentation of fonts, our pages sometimes use Google web fonts. When you open a page, your browser loads the necessary font into your browser’s cache to display text and fonts appropriately.

For this purpose, your browser must establish a direct connection with Google’s servers. Thus, Google learns that our web page has been visited by your IP address. The use of Google web fonts allows a uniform and attractive presentation of our content.

If your browser does not support web fonts, a standard font will be used by your computer instead.

Data processing for contractual purposes is mandatory, as this is necessary for the registration, purchase of products or the use of certain services.

Data processing for legal purposes is mandatory, as this is required by applicable laws. If you do not provide any data, it will not be possible to provide the products or services you have requested.

Data processing for advertising purposes is not compulsory and requires your prior consent, which can be revoked at any time.

4.1 Transmission of data to third parties

We do not pass your data on to unauthorized third parties. In addition, we guarantee that we have concluded the necessary order processing contracts with external operators. Some of these service providers have their headquarters in third countries (United States) but have obtained certification guaranteeing compliance with the data protection agreement between the United States and Europe “Privacy Shield” and therefore the level data protection regulations in force in the EU.

In addition, we pass your data on to third parties insofar as this is necessary for the use of the website and contractual processing (also outside the website), namely the processing of your orders. This includes the transport service provider who has been entrusted with shipping the ordered goods. In this context, the partner can also inform you of the delivery status of your packages. Our web host is a service provider to which the personal data collected through the website is transmitted or who has or may have access to it. The site is hosted on servers in Switzerland. The data is transmitted for the purpose of providing and maintaining the functionality of our website. This is our legitimate interest within the meaning of Art. 6 para. 1 bed. f EU GDPR.

Finally, we will transmit your credit card information to your credit card issuer and the acquirer when you pay by credit card on the website. If you decide to pay by credit card, you will be asked to enter all the necessary information. The legal basis for the transfer of data is the execution of a contract in accordance with Art. 6 para. 1 bed. b EU GDPR. Regarding the processing of your credit card data by these third parties, please also read the terms and conditions and the data protection declaration of your credit card issuer.

4.2 Data transmission outside Switzerland and the EU

We are entitled to transfer your personal data to third parties (authorized service providers) abroad for the purposes of data processing described in this data protection declaration. They are bound to data protection to the same extent as we are. If the level of data protection in a country does not correspond to that of Switzerland respectively EU, we contractually ensure that the protection of your personal data at all times corresponds to that of Switzerland respectively EU.

You have the right to request confirmation of the processing or non-processing of your personal data at any time from horizons boutique and to obtain information about your personal data. In addition, you have the right to rectify, delete or restrict the processing of data and you also have the right to object at any time to the processing of your personal data and to revoke your authorization to process your personal data at any time, or to require the transfer of data.

Please send all your inquiries, revocations or objections to data processing by e-mail to service@horizonsboutique.ch. In the event of a breach of data protection legislation, you also have the right to appeal to a supervisory authority.

7.1. General rules

As data accountable, horizons boutique takes all the necessary precautions to preserve the security and confidentiality of data and in particular, to prevent it from being distorted, damaged, or from unauthorized third parties having access to it.

When using subcontractors, horizons boutique ensures that they comply with data protection rules.

We protect the security of your personal information during transmission by using Secure Sockets Layer Software (SSL) which encrypts the information you enter before it is sent to us.

We maintain physical, electronic security and backup procedures in connection with the collection, retention and disclosure of personal customer information. Our security procedures may require us to ask you for proof of your identity before we can share your personal information with you.

Our devices have security features to protect them from unauthorized access or loss of information.

It is important to protect yourself from unauthorized access to your password and to your computers, devices, and applications. If you share a computer, you must log out after each use.

7.2. Rules applicable for payment transactions

We follow the security standards of the Payment Card Industry (PCI DSS) when processing payment card data. This standard is an international security standard whose objectives are to ensure the confidentiality and integrity of cardholder data, and thus to secure the protection of card and transaction data.

For all data transmission, we offer a connection that meets the security requirements in accordance with the PCI DSS standard, secure SSL encryption, 256-bit 3-D Secure.

In order to avoid re-entering your bank details during future orders, you can choose, by checking the acceptance box provided for this purpose, that your bank cards be associated with your online account.

You can consult the list of your saved cards (in hidden mode), but also delete all or part of its content, in the “Means of payment” section of the “My orders” section of “My Account”. In this case, your deleted cards will no longer appear in your online account or in future orders.

If you have chosen to register your bank cards, they will be automatically deactivated at the end of the card’s validity date.

7.3. Fight against internet fraud

In order to secure payments and deliveries and ensure optimal quality of service, the personal data collected on the site is also processed by horizons boutique to determine the level of risk of fraud associated with each order and, if necessary, to help modulate the conditions of execution thereof.

horizons boutique offers to use social networks to improve the commercial relationship and present you targeted advertising offers on these networks.

The use of social networks to interact with horizons boutique (and notably including Facebook Messenger tools, “share” buttons on Facebook, Instagram or Twitter) is likely to lead to data exchanges between horizons boutique and these social networks.

For example, if you are connected to the Facebook social network on your computer and you consult a page of the horizons boutique site, Facebook may collect this information. Similarly, if you click on the “tweet” button on a page of the horizons boutique site, twitter will collect this information.

horizons boutique invites you to consult the personal data management policies of the various social networks to learn about the personal data that may be transmitted by them.

9.1. Principles applicable to horizons boutique

horizons boutique can use your contact details to send you targeted advertising, in particular by e-mail, post, mobile notification, on social networks or third-party websites.

In this context, horizons boutique undertakes to comply with the rules applicable to each prospecting channel.

9.2. Prospecting by e-mail

horizons boutique respects the rules which provide for the express prior collection of the user’s consent for the sending of commercial prospecting by electronic means (e-mail).

Thus, when creating your account on the site, your consent is requested to receive offers from horizons boutique by e-mail.

There is an exception in the event that the user, without having given his prior consent, can however be solicited as soon as he is already a customer of horizons boutique and that the object of prospecting is to offer similar products.

In all cases, the user has the option of opposing the receipt of these requests by performing the following actions:

• When creating the account, check “no” in the boxes related to prospecting
• For the email, by clicking on the unsubscribe link provided in each email or by going to your account in the newsletter section
• By contacting us

10.1. What is a cookie?

The term cookie encompasses several technologies allowing to carry out a navigation follow-up or a behavioral analysis of the Internet user. These technologies are multiple and constantly evolving. There are in particular, cookies, tag, pixel, JavaScript code.

The cookie is a small text file saved by the browser of your computer, tablet or smartphone and which makes it possible to store user data in order to facilitate navigation and to enable certain functions.

If you wish to browse anonymously on our website, you can do so by logging out of your account and deactivating cookies on your browser by following the procedure described in your browser help. However, if you choose to refuse all our cookies, certain essential functionalities of the horizons boutique website will then be unavailable.

10.2. Why are cookies, tags and tracers used?

The cookies that horizons boutique emits on the site allow us to:

• establish statistics on the volumes of attendance and use of the various elements making up our services. As such, we use audience measurement cookies
• adapt the presentation of our site according to the terminal used
• memorize information relating to a form that you have filled out on our site (registration or access to your account, content of an order basket, etc.)
• to allow you to access reserved and personal spaces on our site, such as your account, using identifiers
• to implement security measures, for example when you are asked to log in to your account again after a certain period of time
• share information on social networks. As such, we use cookies to share on these networks

10.3. Cookies lifetime

If you post a comment on our site, you will be offered to save your name, email address and website in cookies. It is only for your convenience so that you do not have to enter this information if you post another comment later. These cookies expire after one year.

If you have an account and log into this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing a comment, an additional cookie will be saved in your browser. This cookie does not include any personal data. It just says the ID of the post you just edited. It expires after a day.

10.4. How to configure the deposit of cookies, tags and tracers?

You can choose at any time to modify your wishes in terms of cookies, by the means described below.

10.4.1 Configuration of your navigation software

You can configure your browser software so that cookies are saved on your terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. You can also configure your browser software so that the acceptance or refusal of cookies is systematically offered to you, before a cookie is to be saved in your terminal.

How to exercise your choices, depending on the browser you use?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences regarding cookies.

10.4.2. Setting the operating system of your smartphone

You can control the deposit of cookies on your smartphone in the operating system rules.